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RETURNS & EXCHANGES

Returns policy 

We do not accept returns.

We accept exchanges

 

Exchanges policy 

 

You can request the exchanges, only within 3 days after receipt of the goods.

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If you want to exchange any product for other reasons, unlike manufacturing defects, the customer must pay the shipping and handling costs.

 

IMPORTANT: Contact the customer service department (813) 574-9902, so we can provide you with an authorization code when the package arrives at the warehouse.

All returns go through an inspection in the quality control department.

 

Where they determine if the product can not be accepted.

 

Keep that in mind:

The products must be returned with the original labels and the packing slip

The products can not be washed

No odors or stains

 

NO MONETARY REIMBURSEMENTS

 

 

 

 

Calzado Maria E.

5400 E. Busch Blvd Temple Terrace

FL 33617, Local #20 - 21

(813) 574-9902  (813) 506-0457

ottoalberto@hotmail.com

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